TOOLS USED TO IMPROVE QUALITY MANAGEMENT
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Keywords

quality
ISHIKAWA diagram
fish bone diagram
5M’s
improvement

How to Cite

BOCA, G. D., & GENOVESE, F. (2021). TOOLS USED TO IMPROVE QUALITY MANAGEMENT. Review of Management and Economic Engineering, 20(4), 328–342. https://doi.org/10.71235/rmee.100

Abstract

An action plan to improve competitiveness is through productivity. In reality, productivity must be defined as an efficiency indicator that correlates the amount of resources used with the amount of production obtained. The company does not currently have an action plan that will allow it to measure, to improve the company's management in order to optimize its production. The design of an action plan to improve productivity allows for improved decisionmaking capacity regarding the company's management control. This will reduce the occurrence of production losses, reduce operating costs, and select an appropriate raw material, which will influence better operational stability, increase productivity and competitiveness. This study reflects the situation of the company and is aware of possible errors in the production process and how to eliminate or reduce unproductive events. For a better analysis, the cause-effect diagram was made in order to know clearly and objectively the defects discovered in the production process, taking into account the non-productive elements.

https://doi.org/10.71235/rmee.100
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